Frequently Asked Questions

Website design and online marketing can appear daunting, if we’ve not answered your question below please just ask us, we’re happy to help

All You Need To Know

WEB DESIGN | SEO & DIGITAL MARKETING | SOCIAL MEDIA

No question is a silly question we promise, and if you have to ask something or don’t quite ‘get’ it, then we’ve not explained clearly enough, so please, ask away and who knows your question could be added to the FAQs below!

What our clients say

Well, we can give you a small website for just £450 right up to projects that are over £10,000 – It really depends on your requirements. We will NEVER sell you something you don’t need. Come and have a chat.

Now why would we do that when you know your business better than anyone else?  Need some help… happy to assist with copy writing but you need to give us the bare bones first and we will charge for this.

For new projects we ask for 50% deposit for all services and the balance 50% on completion of all initial work.  For monthly invoicing we bill monthly in arrears and ask for payment within 30 days.

We can split website build costs across 3 months to make things easier but request balance of payment before a website launches.

Yes there are.  You need to pay for your domain name, your hosting, monthly maintenance fees and any additional advertising such as SEO or PPC

No of course not, however, we will make sure your domain name is registered with your details not ours, just in case we get run over by a bus it is important that everything is under your ownership.  We work with a couple of hosting companies, friendly, easy to work with and UK based.

Well the short answer is a definite no, however, if something happens over a weekend that is affecting your website and it is in our remit to fix it then of course we will do our best to resolve the issue.

Our SEO set up fee is based on the number of pages within your website.  Regardless of how large or small your website is, the core processes are the same.  Prices start from £450

Absolutely not!  David Bailey we ain’t. Employ a professional, explain that you need images for your new website, ask them to give us a shout if they want more direction.

WordPress is constantly evolving, updating and upgrading and we want you to have the most up to date version that suits your website.

Depending on the size of your website it will be £50 or £75.  We charge this monthly in arrears

All plugin and WordPress version updates.  Security monitoring.  Daily and weekly offsite backups.  Small text and image changes.

If we have set up a Google Ads campaign for you, we always think it best that we keep an eye on it for you at least for the initial month to make adjustments or fix any issues that arise.  This takes time and therefore costs money.

No we don’t, we are not keen on them.  We’d much rather you call us or better still drop us an email and we can work our way through the to do list.

Reviews & Feedback

What Our Clients Say

” The twofentons team recently built us a new website and we love it! The team are a dream to work with – super friendly, reliable and professional. Highly recommend! “
Lynn and Sandra
Owners, Lynbreck Croft
” Brilliant from project start to finish – Katie was incredibly patient and worked with me continuously through the website design, providing various versions post feedback. The output is a high quality website with excellent design. I couldn’t recommend twofentons more! ”
Fiona Girvan
Owner, Girvans Restaurant

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